Marshall Law

July 9, 2010 by Andrea
Filed under Web Site Terms, Conditions & Policies

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Web Site Terms & Conditions of Use

If you access and use this Web site (the “Site”), you accept and agree to be bound by and comply with these terms (the “Terms”). If you do not accept the Terms, do not use the Site.

General

All products and services of FIREPOWER TRAINING INC and its subsidiaries and affiliates are subject to the terms and conditions of the applicable agreements governing their use.

The Terms are to be read by you together with any terms, conditions or disclaimers provided in the pages of the Site. In the event of any conflict, the terms provided in the pages of the Site will govern.

The information, material and content provided in the pages of the Site (the “Information”) may be changed at any time without notice. Changes may be made to the Terms at any time without notice by updating this posting. You agree to review the Terms regularly and your continued access or use of the Site will mean that you agree to any changes.

Internet E-Mail

Any unprotected E-Mail communication over the Internet is, as with communication via any other medium (e.g. cellular phones, post office mail), not confidential, subject to possible interception or loss, and is also subject to possible alteration.

No Endorsements

No endorsement or approval of any third parties or their advice, opinions, information, products or services is expressed or implied by any Information.

Links/Software

Links from or to web sites outside the Site are meant for convenience only. FIREPOWER TRAINING INC does not review, endorse, approve or control, and is not responsible for any sites linked from or to the Site, the content of those sites, the third parties named therein, or their products and services. Linking to any other site is at your sole risk and FIREPOWER TRAINING INC will not be responsible or liable for any damages in connection with linking. Links to downloadable software sites are for convenience only and FIREPOWER TRAINING INC is not responsible or liable for any difficulties or consequences associated with downloading the software. Use of any downloaded software is governed by the terms of the license agreement, if any, which accompanies or is provided with the software.

Payment for Products & Services

All Credit Cards will be processed in Canadian Dollar at the time of payment. FIREPOWER TRAINING INC is not responsible for any fees, charges, exchange rates or additional charges levied by individual financial institutions or Credit Card companies.

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Refund & Cancellation Policy

Sessions

Cancellation – 24 hours notice is required for cancellation of single sessions. Missed sessions without the appropriate notice will be charged as if attended.
Medical Cancellations – Cancellation is permitted where an athlete or team is not able to participate in a single sessions for medical reasons. A doctor’s note confirming that the athlete or team was not permitted to participate is required within 7 days of missed session and upon receipt, a credit for a makeup session will be issued.

Camps & Programs

Cancellation – 14 days of notice is required for camp or program cancellations. Any cancellations by an athlete or team with 14 or more days of notice will be processed and a $25.00 administration fee per athlete will apply.
Cancellation Within 13 Days Of Camp – No cancellations by an athlete or team will be accepted within 13 days of the beginning of camp.
Medical Cancellations – Cancellation is permitted where an athlete or team is not able to participate for medical reasons. A doctor’s note confirming that the athlete or team is not permitted to participate is required and upon receipt a refund will be processed minus a $25.00 administration fee.

Private Training

If your scheduling conflict is known in advance and we are notified at least 24 hours ahead of time, it MAY be possible to make the session up at a later date or with a different trainer. However, this cannot be guaranteed.
Any sessions missed with less than 24 hours notification are forfeited.
If you have not already paid for the session, your account/card will be charged for the full amount of the session.
If no card/account information is present, no further sessions will be conducted until the outstanding payment is received.
Additionally, reserved time slots may be lost if payment is not made in a timely manner.

Registered Programs

Pre-paid classes are refundable
If you are unable to attend a program due to circumstances out of your control (determined on a case-by-case basis by our administration), we can offer you a refund if you notify us prior to your session start date. However we do charge a 30% cancellation fee. This cancellation fee may be avoided if you opt for a service credit instead of a refund.
NOTES: Service credits are valid for 30 days only!
If we are notified after your session begins, we can only give you a credit towards another program. This credit is nontransferable and accounts for only the sessions remaining in your program at the time you requested cancellation.
There is no cash refund.
There is no refund for merely changing your mind!
We are here to get you results and these results cannot be achieved if you fail to attend the program! This is not negotiable.

Consulting

No refunds are available for completed consulting services.
Unused, pre-paid and retainer-based consulting services may be eligible for a refund depending on the agreement between you and the FIREPOWER TRAINING INC subsidiary.
Standard notice for cessation of services is one calendar month, but this may vary between contracts. Be sure to check your agreement for details.

Fitness Equipment and Accessories

May be returned within 14 days for exchange only. Returns are valid only for products that have not been opened, used or damaged.
Products which are defective or damaged upon arrival may be returned immediately for exchange.
Some products may need to be shipped directly to the manufacturer. This will be stated on the product package or instruction insert. Should you be unsure if this is the case, please contact us using the information at the bottom of this page
Customers are responsible for all shipping charges on exchanges or refunds.
Refunds are only available when an equivalent replacement in unavailable and customer does not wish to exchange for another product

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Privacy Policy & Data Security

FIREPOWER TRAINING INC respects your privacy and pledges to maintain the confidentiality of your personal information. All personal information you share with us is maintained in accordance with the Personal Information Protection and Electronic Documents Act (2000). References to FIREPOWER TRAINING INC may include its affiliates, depending on the context. For questions regarding our privacy policy please express this in writing to: Privacy Policy, FIREPOWER TRAINING INC, 331 Martin St, Milton, ON, L9T 2R7

Legal Obligation of Information Release
FIREPOWER TRAINING INC will release any information that is required to be released by law or court order. In exceptional circumstances it may be necessary that we disclose your personally identifiable information if we believe, in good faith, that disclosure is otherwise necessary or advisable to protect FirePower Training’s interests. We will seek to ensure that any proposed disclosure is required in the circumstances and then ensure that we disclose only the information that is required.

Commitment to Data Security

Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from our sites allow you to opt out of further mailings.

FIREPOWER TRAINING INC will never sell trade, rent, exchange or otherwise share your personal information with any other person, company or organization.